Fees & Financing
Surgical fees are available at the time of your consultation. We do NOT take Care Credit.
If you are interested in discussing plastic surgery with Dr. Lay at his San Jose office, please request a consultation or call our office at (408) 728-8887.
Patients financing their surgery with a credit card will be required to show a US government-issued ID with the credit card before your surgery can proceed.
Scheduling and cancellation policy
We require a $125 (surgical) or $75 (non-surgical) non-refundable consultation fee due when scheduling an appointment for cosmetic procedures (must be paid prior to appointment date). The fee will be applied towards your surgical or cosmetic procedures or can be used as credit towards our retail products.
Our goal is to provide quality, individualized, medical and cosmetic care in a timely manner. Please remember that we have reserved appointment times especially for you. In an effort to provide prompt service, we request at least a 48-hour advance notice in order to reschedule your appointment. This gives us the opportunity to open up the time for other patients.
For cancellation or reschedules please call to cancel via phone at 408.728.8887 – If we are unavailable feel free to leave a detailed voicemail. Alternately, cancellations or reschedules may be texted to the same number. Messages received will be responded to during normal business hours. If the appointment must be canceled, the nonrefundable consult fee will be credited to your account with us at Chase Lay MD & Associates, Inc. if canceled before the 48 hours. However, if you do not cancel prior to the 48 hours of the cancellation period, the payment will be forfeited.
For existing patients that do not cancel or reschedule prior to the 48 hours, we will require that you repay the $125 consultation fee to schedule your next appointment.