Fees & Financing
Surgical fees are available at the time of your consultation. There may be financing options available to patients. We do NOT take Care Credit.
If you are interested in discussing plastic surgery with Dr. Lay at his San Jose office, please request a consultation or call our office at (408) 728-8887.
Patients financing their surgery with a credit card will be required to show a US government issued ID with the credit card before your surgery can proceed.
Scheduling and cancellation policy
There is a $125 (surgical) or $75 (non-surgical) non-refundable consultation fee due when scheduling an appointment for cosmetic procedures (must be paid prior to appointment date). This fee is applied towards surgical or cosmetic procedures with Dr. Chase Lay. There is a 24 hour cancellation policy and a $50 fee will be applied to missed appointments for both new and existing patients in order to reschedule your next appointment.
Our goal is to provide quality, individualized, medical and cosmetic care in a timely manner. Please remember that we have reserved appointment times especially for you. In an effort to provide prompt service, we request at least a 48-hour advanced notice in order to reschedule your appointment. This gives us the opportunity to fill the slot.
For cancellation or reschedules please call to cancel via phone at 408.728.8887 – If we are unavailable feel free to leave a detailed voicemail. Alternately, cancellations or reschedules may be texted to the same number. Messages received will be responded to during normal business hours. If the appointment must be cancelled, the nonrefundable consult fee will be credited to your account with us at Chase Lay MD & Associates, Inc. if cancelled before the 48 hours. However, if you do not cancel prior to the 48 hours of the cancellation period, the payment will be forfeited.